RGIA Receives International Recognition for Outstanding Airport Services

Hyderabad’s Rajiv Gandhi International Airport in Shamshabad has been honoured with global recognition, being named the best airport in the Asia-Pacific region for 2023 by the Airports Council International (ACI) under the Airport Service Quality (ASQ) category. This accolade comes as a testament to the airport’s commitment to providing excellent services to passengers, marked by high passenger volume, efficient staff performance, a delightful ambience, and clean surroundings. The award underlines the airport’s standing as a key player in offering top-notch services to the highest number of travellers domestically.

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Hyderabad’s Rajiv Gandhi International Airport in Shamshabad has been awarded for outstanding service quality, scoring high in a survey that evaluated over 30 factors including passenger traffic, staff performance, and amenities. This recognition is a reflection of the airport’s commitment to providing superior services to travellers, prioritizing their comfort and convenience. Pradeep Panicker, CEO of GMR Hyderabad International Airport, emphasized the importance of enhancing airport infrastructure and operational efficiency to offer pleasant experiences for those travelling through the airport.